Andrews Florist - Wilted,missing flowers,delivery
I ORDER A SYMPATHY BOUQUET FOR MY COMPANY PARTNER WHOM'S FATHER HAS PASSED AND WAS VERY DISPLEASED WITH QUALITY OF SERVICE,DELIVERY TIME(I WAS TOLD FOR 2 HOURS ITS IN ROUT)FLOWERS THAT WERE WILTED,BROWN AND NOT WHAT THE PICTURE LOOK LIKE,SOME THAT WERE NOT IN THE BOUQUET AT ALL.AFTER CONTACTING THE FLORIST THEY WERE UNWILLING TO DO ANYTHING IN REGARDS TO IMPROVEMENT OF SERVICES OR QUALITY OF PRODUCTS THEY WENT SO FAR AS TO SAY THEIR FLOWERS WERE DELIVERED FRESH JUST TODAY,WISH MINE WERE
Reason of review: several of these options .
Monetary Loss: $45.
Preferred solution: Let the company propose a solution.
I didn't like: Delivery, Product.